Trading Standards - AA Scam Emails

10th October 2024

The AA has warned customers to be wary of emails that appear to be from them and say they have won a 'free' emergency car kit. Several people have reported these scams in the last week.

The scam emails typically include a link to click to 'claim' your free kit - these links lead to malicious websites with The AA branding which are designed to harvest personal and banking details.

The AA advise that all official emails from them will have the domain name theaa.com

How to Avoid
Be suspicious of unsolicited emails, texts or WhatsApp messages offering prizes or deals. Don't click on any links or open any attachments and never enter any personal or banking details.

Check the spelling and grammar in the email or post. Scam offers or giveaways often contain small mistakes and unusual wording.

Read the terms and conditions before taking part in any giveaway - many fraudulent prize draws or offers do not list basic terms and conditions such as deadline dates or details on how winners will receive their prize.

Contact your bank immediately if you think you may have made a payment to a scammer or if you are worried that a fraudulent transaction has been made from your account.

You can send suspicious emails to the National Cyber Security Centre at report@phishing.gov.uk.

Find out more
Advice from the National Cyber Security Centre on avoiding email scams: www.ncsc.gov.uk/collection/phishing-scams
Advice from The AA on security and fraud: www.theaa.com/help-support/security-and-fraud