TV Repair Contract Scams - Trading Standards Report

14th March 2024

A woman in her 80s was cold called this week and told that she was due to pay £189 as a final instalment for a TV repair contract. The woman was unsure which company was calling but was worried that she owed them money, so agreed to provide her card details and make the payment.

If you are worried about an older relative receiving scam calls, you can sign them up to the Telephone Preference Service for free by calling 034 070 0707 or online at www.tpsonline.org.uk

Many home phone providers offer services (some of which are free) to block unwanted calls.

There is also a range of standalone devices that can be used to block/ monitor calls such as trueCall Secure call blockers.

How to Avoid
If you receive a cold call about appliance insurance or warranties and are not sure if it is legitimate, hang up and contact your insurance provider or the original supplier to verify.
Don't agree to make any payments on the spot and never give a cold caller any personal information or bank details, even if they seem to know some of your details already.

Find out More
ScamShare Spotlight on Warranty Scams: www.tsscot.co.uk/Spotlight-Appliance-Insurance.pdf