Drivers and Others Beware - Parking Penalty Charge Notice Scam Warning

13th September 2024

The Highland Council Trading Standards service is urging motorists to be aware of a recent trend in scam texts aimed at tricking people into thinking they have to act quickly to pay a parking penalty charge notice (PCN).

The text asks you to pay the PCN which has been issued by "a local Council". It states you have 28 days to pay or you will be issued with a “Charge Certificate” which means you will have to pay the original PCN plus 50% more, and you only have 14 days to do this or you will be prosecuted, which will mean a larger fine and Court costs.

The text then gives you a link to click on in order to pay.

Highland Council Trading Standards Team Leader, Mark McGinty, states: “The text is worded in such a way as to escalate pressure on the reader to pay quickly as things will only get worse if they don't. I’d urge anyone who receives such a text to just take a moment to think about it. Ask yourself about your vehicle, where you have parked, is there a link between your vehicle and your mobile phone number? Which Council is it? Of course, it’s not just motorists as these texts are sent to any mobile telephone number.

“If you are suspicious at all, don't click on any links or give out any personal or bank details. Suspicious texts can be reported to mobile providers on 7726, this allows them to identify scam texts and block the numbers they use. Also make your friends and family aware, you will not be the only person to be sent this.”

Shane Manning of Highland Council Traffic and Parking Services added: “We have seen a number of these texts sent to various people who have contacted our office. This is not how The Highland Council conducts business. We do not send texts and our advice is to ignore any texts of this type. The Highland Council will contact you regarding a PCN by post or email. If you have been issued a PCN by The Highland Council, you should visit our website (www.highland.gov.uk) for the required information.”

Scam calls can be reported to Advice Direct Scotland on 0808 164 6000 or by visiting www.consumeradvice.scot .

If you think you may have lost money in a scam, report it to Police Scotland on 101.